Shipping Policy

Shipping Policy

MJ Sales LLC ("we" and "us") is the operator of (mjsalesllc.net) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for the shipping cost to the customer.

 

3. Returns

MJ Sales LLC will happily accept returns due to a change of mind as long as a request to return is received by us within 15 days of receipt of the item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, in its original packaging, and in resellable condition. You will also need the receipt or proof of purchase.

To start a return, you can contact us at sales@mjsalesllc.net
. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@mjsalesllc.net.

MJ Sales LLC will refund the value of the goods returned but will NOT refund the value of any shipping paid. 

4. Delivery Terms

4.1 Transit Time Domestically

Normal processing time for orders is within 1 to 3 business days (Monday - Friday) before being shipped from our warehouse.

In general, domestic shipments are estimated to be in transit for 3 - 8 days, this may vary depending on the shipping method, holidays, and/or delays associated with COVID19.

Our warehouse operates on Monday - Friday, except on national holidays at which time it will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For a change of delivery address request, we are able to change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping

MJ Sales LLC will ship to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.

4.7 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

MJ Sales LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier. Please save all packaging material and damaged goods.